CANCELLATION & REPLACEMENT POLICY

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CANCELLATION & REPLACEMENT POLICY

CANCELLATION & REPLACEMENT POLICY

Except being agreed in the Services Agreement or in any other written document signed by both the
Client and Calltronics, either of the side can end the contract, however a notice period of three
months shall be applicable, notified by a signed letter from either of the parties, with the acknowledgement of
receipt of the letter. In case of contract termenation, the client agrees to pay Calltronics
for the services performed until the date of end of contract, as well as any supplementary fees incurred by
. Unless otherwise settled between both parties in this aggrement, the
fees is inclusive of VAT and does not comprise the travel and other equitable expenses incurred in
connection with delivery of services.

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